Terms of Service

Version dated 14 November 2026

1. Scope and acceptance

These terms govern your use of the Blaze Case Telegram mini app at blazecasegames.com. The current documents are available at the bottom of the Cases tab. You confirm that you have read and accepted these terms before paying with Telegram Stars. The Privacy and Personal Data Policy explains how the service handles your data.

2. Age and account access

You must be at least 21 years old and legally permitted to use the service where you are located. Use your own Telegram account and contact us through in-app feedback if you notice activity you did not authorize.

3. Balance and payments

You can top up through an invoice in Telegram Stars. Review the amount, the balance credit and any applicable bonus before paying. Blaze Case updates your balance after Telegram confirms the payment.

Blaze Case credits are internal units used for actions in the mini app. The current service does not offer conversion of those credits into cash, GRAM or Telegram Stars. Eligible gifts can be sent to your Telegram account from your inventory.

For a missing credit, duplicate charge, refund request or other payment issue, use in-app feedback. Include the amount, approximate time and payment reference if available. Refund requests are reviewed according to the circumstances, applicable consumer rights and Telegram Stars rules.

4. Cases, mini games and bonuses

The server determines random outcomes for cases, the gift wheel and the upgrader. Review the displayed price or stake, the possible prizes and any published odds before taking part. A prize may be worth less than the entry price or stake. An unsuccessful upgrade consumes the credits or gifts staked. A demo outcome does not deduct credits or award a prize.

Gift 24 is free and subject to an individual cooldown. The relevant screens show the available bonuses, promo codes and referral terms.

5. Selling and receiving gifts

You can sell an eligible gift for the Blaze Case credit amount shown in your inventory. Market prices and prize pools may change for future plays.

You may request Telegram delivery after the waiting period shown in your inventory, which is normally 21 days after you receive the prize. For a collectible prize, Blaze Case delivers an available item from the named collection. A specific model, background or serial number is included when the prize explicitly specifies it. Delivery depends on availability and Telegram processing. The inventory displays your request status.

6. Use of the service

Follow these terms, applicable law and Telegram's rules. Do not access another person's account without permission, bypass restrictions, exploit errors or interfere with the service. Blaze Case may pause a disputed operation while reviewing it. You can ask about the review through in-app feedback. Any mandatory rights you have under applicable law continue to apply.

7. Questions and support

For questions, use the feedback feature inside the app. You can open it at the bottom of the Cases tab.